Healthcare Language Services
Interpretation Solutions for Healthcare Providers
At Translation Station, healthcare interpretation is at the heart of what we do. We serve hospital systems, healthcare insurance providers, public health institutions, medical practices, and managed care organizations (MCOs). With an extensive network of professional, certified medical interpreters, Translation Station is uniquely positioned to deliver onsite interpretation services in all 50 states – and in more than 250 languages, including ASL.
We combine an industry-leading fill rate with unparalleled customer service and tailored solutions that meet the specific needs of healthcare providers. These strengths have made us the trusted language services partner for many of the nation’s leading healthcare systems, who rely on us for our operational efficiency, regulatory compliance, and unwavering commitment to excellence.
Our Commitment to Compliance
At Translation Station, compliance isn’t just a box we check; it’s a core part of how we operate. We provide healthcare organizations with the confidence that their language services are secure, compliant, and aligned with all applicable federal and state regulations. From interpreter qualifications to data protection, compliance is integrated into every step of our service delivery.
- HIPAA Compliance – Our internal policies and procedures are designed to fully protect patient confidentiality and ensure secure handling of all personal health information in accordance with HIPAA regulations.
- Regulatory Compliance – We maintain full compliance with all relevant laws, including CMS Requirements, Section 1557 of the Affordable Care Act, the Americans with Disabilities Act (ADA), and Title VI of the Civil Rights Act.
- Qualified Interpreters – Our interpreters meet or exceed federal standards, such as those outlined in Section 1557, as well as state-specific requirements, including California Health and Safety Code 1259.
- Language Access Plan - Does your organization have a language access plan that complies with Section 1557? Contact us today to learn how we can help.
Medical Interpreter Qualifications
At Translation Station, we recognize that effective interpretation in healthcare requires specialized knowledge, terminology, and language. Our team will match you with a qualified medical interpreter who has a strong bilingual grasp of medical terminology, diagnostic tests, and anatomy. Beyond medical qualifications, our rigorous quality assurance process evaluates interpreters based on several key criteria, including:
Linguistic Mastery
Our interpreters are nearly all native speakers of the target language, skilled at adapting any message and its meaning within the context of cultural nuances such as slang and non-verbal cues. Our interpreters come from the communities which they serve, ensuring clear communication between medical providers and their patients.
Experience and Certifications
Our interpreters set the standard for excellence, and many hold prestigious credentials from nationally recognized organizations, including the Certification Commission for Healthcare Interpreters (CCHI), the National Board of Certification for Medical Interpreters (NBCMI), and the Registry of Interpreters for the Deaf (RID).
Verified and Screened Interpreters
Our interpreters undergo rigorous vetting to ensure full compliance and trustworthiness. This includes comprehensive criminal background screenings as well as OIG/SAM exclusion list screenings, among others. These stringent measures help ensure that every interpreter we provide is qualified, reliable, and cleared to work in healthcare environments – giving our clients complete peace of mind.
Subject-Matter Expertise
Our skilled language professionals possess grasp of medical terminology, diagnostic tests, and anatomy, enabling us to serve healthcare clients and their patients with accuracy and cultural competency.
Ethics and Confidentiality
We uphold the highest standards of ethics and confidentiality. Every interpreter must sign a strict confidentiality agreement and completes specialized training to ensure full compliance with interpreter ethics and critical regulatory requirements, including HIPAA.
Cultural Competency
Our interpreters, fluent in over 250 languages, excel in cultural competency because they come from the communities they serve. Our interpreters understand the customs and traditions of their communities, ensuring that no nuance is lost, or inadvertently added, to critical communications.
Most Often Utilized Language Services by Healthcare Providers
Why Partner with Translation Station for Medical Interpretation?
Nationwide Medical Interpretation Services in Over 250 Languages
With nearly 30 years of experience, Translation Station delivers dependable, in-person medical interpreters across all 50 states – and in more than 250 languages. Our extensive network of qualified medical interpreters allows us to provide on-site support in virtually any language, at any location. What sets us apart is our unmatched reach, reliability, and commitment to ensuring every assignment is handled with accuracy, professionalism, cultural sensitivity, and the individual attention that each assignment deserves.
Reducing Costs with Our Industry Leading Fill Rate
We’re passionate about language access – and it shows. With an industry leading fulfillment rate, even for the rarest languages, we help clients save time, reduce costs, and improve operational efficiency. Our institutional healthcare partners consistently report fewer delays and rescheduled appointments thanks to our reliability. By prioritizing coverage and going the extra mile on every request, we make sure language access is never a barrier to progress.
Customized Solutions
We make partnering with us simple and seamless. Our experienced scheduling team is always ready to receive and fulfill your requests with speed and accuracy. For high-volume clients, such as insurance companies and hospital networks, we go further – collaborating to design customized workflows and reporting that align with your operational goals. These tailored solutions drive efficiency, deliver valuable insights, and support smarter, data-driven decisions. As your needs evolve, our scalable approach ensures we grow with you – every step of the way.
Certified Woman-Owned Business
We’re proud to be a certified woman-owned business, demonstrating our commitment to diversity and enabling our partners to meet their supplier diversity goals with confidence.
Unlock Clear Communication in Healthcare
Effective communication is at the heart of delivering quality patient care. At Translation Station, we design our professional interpreting solutions to bridge language gaps. We create a smoother, more inclusive healthcare experience. Skilled interpreters and translators play a critical role in improving patient outcomes. They make sure everyone understands every message, no matter the language. Don’t let language barriers stand in the way of exceptional care. Partner with us to provide your patients with the clarity and comfort they deserve. Contact us today to learn more. Discover how our tailored healthcare solutions can transform communication in your facility!