Remote Interpretation
Remote Interpretation Services Tailored to Your Needs
Translation Station offers both Scheduled and On-Demand Remote Interpretation services in over 250 languages, including American Sign Language (ASL). For less critical situations, or when in-person interpretation is impractical or impossible, our remote services ensure seamless communication wherever you are. Whether planning ahead or handling urgent needs, our solutions deliver unmatched flexibility, speed, and accuracy to keep conversations flowing and to keep your business going.
We offer two remote interpretation options in over 300 languages
Video Remote Interpretation (VRI)
Accurate and Personalized Support
Video Remote Interpretation (VRI) provides a personal and accurate solution for communication. Our HiTrust-certified service keeps your information secure while providing real-time video and audio. Interpreters can easily capture spoken words and visual cues. VRI is ideal for virtual meetings and sensitive situations where non-verbal signals are essential.
Getting started is simple:
- Contact us to create your account and receive app setup instructions.
- Download and log in to our proprietary app.
- Choose from over 250 languages, including rare dialects.
- Connect instantly with a qualified interpreter.
Over-the-Phone Interpretation (OPI)
Fast and Convenient Support
With Over-the-Phone Interpretation (OPI), you connect with a professional language interpreter in seconds. This service ensures language barriers never slow you down. Use OPI for urgent situations when visual cues aren't necessary. It offers speed, simplicity, and expertise to meet your immediate needs.
Getting started is effortless:
- Contact us to create your account and receive a client code.
- Call the toll-free number provided by our team and enter your client code.
- Choose from over 250 languages, including rare dialects.
- Connect instantly with a qualified interpreter.
Scheduled and On-Demand Remote Interpretation
Remote interpretation services offer the flexibility to meet your language access needs. Whether you need to schedule services in advance or require on-demand interpretation, we’ve got you covered. You decide when and how to access support, ensuring seamless communication every time.
Scheduled Remote Interpretation
Plan ahead with confidence. Schedule an interpreter session for a future meeting, event, or appointment. Schedule VRI in advance on our HIPAA-compliant platform or a platform you choose, such as Zoom.
On-Demand Remote Interpretation
Get instant support when time is critical. Easily access a professional interpreter on short notice, perfect for urgent or unplanned situations.
Remote Interpreter Qualifications
Our rigorous quality assurance process evaluates interpreters based on several key criteria, including:
Linguistic Mastery
Our interpreters are nearly all native speakers of the target language, skilled at adapting any message and its meaning within the context of cultural nuances such as slang and non-verbal cues. Our interpreters come from the communities which they serve, ensuring that communication is clear and perfectly tailored to your audience.
Experienced and Certified
Our interpreters set the standard for excellence, and many hold prestigious credentials from nationally recognized organizations, including the Certification Commission for Healthcare Interpreters (CCHI), the National Board of Certification for Medical Interpreters (NBCMI), Federal Court Interpreter Certification Examination (FCICE) credential or state level equivalents, and the Registry of Interpreters for the Deaf (RID).
Verified and Screened
Our interpreters undergo rigorous vetting to ensure full compliance and trustworthiness. This includes comprehensive criminal background screenings as well as OIG/SAM exclusion list screenings, among others. These stringent measures help ensure that every interpreter we provide is qualified, reliable, and cleared to work in sensitive environments – giving our clients complete peace of mind.
Subject-Matter Expertise
Our skilled language professionals possess industry specific expertise across a wide range of fields such as healthcare, law, and various technical fields, enabling us to serve clients with accuracy and cultural competency.
Ethics and Confidentiality
We uphold the highest standards of ethics and confidentiality. Every interpreter must sign a strict confidentiality agreement and completes specialized training to ensure full compliance with interpreter ethics and critical regulatory requirements, including HIPAA and FERPA.
Cultural Competency
Our interpreters, fluent in over 250 languages, excel in cultural competency because they come from the communities they serve. Our interpreters understand the customs and traditions of their communities, ensuring that no nuance is lost, or inadvertently added, to critical communications.
How Organizations Are Using Remote Interpretation Services Today
Remote interpretation language services shine when onsite interpretation isn’t an option. Whether due to distance, tight schedules, or safety concerns, they provide a practical solution. These services deliver fast, reliable, and accurate communication. Nothing gets lost in translation, regardless of the circumstances.
Why Choose Translation Station for Remote Interpretation?
Flexible Options
Choose between OPI or VRI to best suit the nature of your communication and your environment.
On-Demand and Scheduled
Whether you need scheduled services or immediate assistance, we’re ready to provide interpretation services when you need them.
250+ Languages and American Sign Language (ASL)
Our extensive network of interpreters covers over 250 languages, including American Sign Language (ASL), so we can meet all your communication needs.
Nationwide Coverage
With onsite interpretation services available nationwide, we provide in-person access to qualified interpreters in all 50 states.
99% Fill Rate
Our 99% fill rate and reliability set us apart. Clients consistently report cost savings by avoiding rescheduling fees for missed doctor appointments or court proceedings. At Translation Station, we prioritize language access over profits, ensuring every request is fulfilled.
Rigorous Adherence to Compliance Standards
We prioritize privacy, data security, and confidentiality, ensuring strict compliance with all relevant laws and regulations, including HIPAA and FERPA. Our focus on Compliance ensures our clients the peace of mind to focus on what matters most to them.
Specialized Expertise
Our interpreters are trained medical interpreters, legal interpreters, and interpreters with specialized experience in a variety of technical fields, who can provide accurate and effective interpretation regardless of complex terminology, ensuring you receive the highest quality interpretation.
Customized Interpretation Solutions
We offer customized solutions, including customized reports and customized invoicing, that are tailored to meet the unique needs of your business or organization.
Certified Woman-Owned Business
We’re proud to be a certified woman-owned business, demonstrating our commitment to diversity and enabling our partners to meet their supplier diversity goals with confidence.
Reliable Remote Interpretation Solutions to Bridge Any Language Gap
Ensure seamless communication wherever you are. Our Remote Interpretation Services connect you with expert interpreters for legal matters, medical appointments, business meetings, and more. Contact us today for fast, reliable, and convenient solutions to fit your needs.