Insurance Language Services
Language Services for the Insurance Industry
At Translation Station, we understand the insurance industry and its complex communication needs. We provide accurate, confidential interpretation services to health insurers, workers’ compensation providers, auto insurers, and other carriers, supporting everything from claims processing and medical evaluations to customer service and investigations.
With a nationwide network of professional interpreters, we are uniquely positioned to deliver interpretation services to the insurance industry in all 50 states and in more than 250 languages, including American Sign Language (ASL).
Most Often Utilized Language Services in the Insurance Industry
Interpreter Qualifications
At Translation Station, our rigorous quality assurance process evaluates interpreters based on several key criteria, including:
Linguistic Mastery
Our interpreters are nearly all native speakers of the target language, skilled at adapting any message and its meaning within the context of cultural nuances such as slang and non-verbal cues. Our interpreters come from the communities which they serve, ensuring that communication is clear and perfectly tailored to your audience.
Experience and Certifications
Our interpreters set the standard for excellence, and many hold prestigious credentials from nationally recognized organizations, including the Certification Commission for Healthcare Interpreters (CCHI), the National Board of Certification for Medical Interpreters (NBCMI), Federal Court Interpreter Certification Examination (FCICE) credential or state level equivalents, and the Registry of Interpreters for the Deaf (RID).
Verified and Screened Interpreters
Our interpreters undergo rigorous vetting to ensure full compliance and trustworthiness. This includes comprehensive criminal background screenings as well as OIG/SAM exclusion list screenings, among others. These stringent measures help ensure that every interpreter we provide is qualified, reliable, and cleared to work in sensitive environments – giving our clients complete peace of mind.
Subject-Matter Expertise
Our skilled language professionals possess industry specific expertise across a wide range of fields such as healthcare, law, and various technical fields, enabling us to serve clients with accuracy and cultural competency.
Ethics and Confidentiality
We uphold the highest standards of ethics and confidentiality. Every interpreter must sign a strict confidentiality agreement and completes specialized training to ensure full compliance with interpreter ethics and critical regulatory requirements.
Cultural Competency
Our interpreters, fluent in over 250 languages, excel in cultural competency because they come from the communities they serve. Our interpreters understand the customs and traditions of their communities, ensuring that no nuance is lost, or inadvertently added, to critical communications.
Why Should Insurers Partner with Translation Station?
Nationwide Legal Interpretation Services in Over 250 Languages
With nearly 30 years of experience, Translation Station delivers dependable, in-person legal interpreters across all 50 states – and in more than 250 languages. Our extensive network of qualified legal interpreters allows us to provide on-site support in virtually any language, at any location. What sets us apart is our unmatched reach, reliability, and commitment to ensuring every assignment is handled with accuracy, professionalism, cultural sensitivity, and the individual attention that each assignment deserves.
Reducing Costs with Our Industry Leading Fill Rate
We’re passionate about language access – and it shows. With an industry leading fulfillment rate, even for the rarest languages, we help clients save time, reduce costs, and improve operational efficiency. Our court system clients consistently report fewer delays and rescheduled hearings thanks to our reliability. By prioritizing coverage and going the extra mile on every request, we make sure language access is never a barrier to progress.
Customized Solutions
We make partnering with us simple and seamless. Our experienced scheduling team is always ready to receive and fulfill your requests with speed and accuracy. For high-volume clients, such as court systems, we go further – collaborating to design customized workflows and reporting that align with your operational goals. These tailored solutions drive efficiency, deliver valuable insights, and support smarter, data-driven decisions. As your needs evolve, our scalable approach ensures we grow with you – every step of the way.
Certified Woman-Owned Business
We’re proud to be a certified woman-owned business, demonstrating our commitment to diversity and enabling our partners to meet their supplier diversity goals with confidence.
Break Language Barriers in the Insurance Industry
At Translation Station, we believe effective communication is at the heart of delivering quality legal services and fostering a fair and equitable legal system. We help break language barriers in the legal industry. Partner with us to provide your clients and constituents with clear communication and equitable access to the legal system. Contact us today to learn more.